Contact information

We're a small UK team and we read every email personally. If you have questions about your order, Urocontrol, or your bladder recovery journey, we'd love to hear from you.

Customer Support Email: tryvessa1@gmail.com

Response Time: Within 24 business hours (Monday to Friday)

Order Questions

For order status, tracking, refunds, or shipping issues, please email support@tryvessa.shop with your order number and we'll get back to you quickly.

Product Questions

If you have questions about Urocontrol — dosage, ingredients, how it works, whether it's right for you — email us at tryvessa1@gmail.com. We're happy to help you understand what you're taking. However, we cannot provide medical advice. For medical questions, please consult your GP or healthcare provider.

Wholesale, Press, and Partnership Inquiries

For wholesale, press, or partnership inquiries, please email tryvessa1@gmail.com with "Wholesale," "Press," or "Partnership" in the subject line and we will route your message to the right person.